India’s road infrastructure has seen tremendous growth over the years, with toll roads playing a vital role in maintaining and expanding highways. Toll taxes are levied on vehicles using these roads to recover construction and maintenance costs. This guide provides essential information about toll taxes in India, including a state-wise list of toll plazas, official toll-free numbers, and email IDs for assistance.
What Are Toll Taxes?
Toll taxes are fees collected from vehicles passing through toll plazas located on national highways, state highways, and expressways. These funds are utilized for:
- Construction and maintenance of roads.
- Upgrading existing infrastructure.
- Financing new highway projects.
The toll rates vary based on vehicle type (two-wheelers, cars, trucks, buses, etc.) and the distance traveled.
How to Pay Toll Taxes?
- Cash Payment: Available at all toll plazas.
- FASTag: A prepaid RFID tag affixed to the vehicle’s windshield enables seamless electronic payments at toll plazas. FASTag is mandatory for all vehicles as per government regulations.
- Online Payment: Some toll operators allow payment via mobile apps or websites.
State-wise List of Toll Plazas
Below is a tabular representation of toll plazas across various states in India. Please note that this list is subject to updates as new toll plazas are added or existing ones are modified.
| Andaman and Nicrobar Islands | Andhra Pradesh |
| Arunachal Pradesh | Assam |
| Bihar | Chandigarh |
| Chhattisgarh | Goa |
| Gujarat | Himachal Pradesh |
| Haryana | Jharkhand |
| Jammu and Kashmir | Karnataka |
| Kerala | Lakshadweep |
| Ladakh | Madhya Pradesh |
| Maharashtra | Manipur |
| Meghalaya | Mizoram |
| Nagaland | Odisha |
| Punjab | Puducherry |
| Rajasthan | Sikkim |
| Tamil Nadu | Telangana |
| Tripura | Uttarakhand |
| Uttar Pradesh | West Bengal |
Official Contact Information
For queries, complaints, or assistance related to toll taxes, you can reach out to the following official sources:
- National Highways Authority of India (NHAI):
- Website: www.nhai.gov.in
- Toll-Free Helpline: 1800-110-199
- Email: nhai.helpdesk@gmail.com
- FASTag Support:
- Toll-Free Number: 1800-103-0333
- Website: www.fastagindia.org
- State-Specific Contacts:
- Each state’s Public Works Department (PWD) or Road Transport Authority maintains its own helplines and email IDs. Refer to their respective websites for details.
Tips for Toll Users
- Always carry sufficient cash or ensure your FASTag account has enough balance before traveling.
- Keep receipts after paying tolls for future reference.
- Report any discrepancies or issues at toll plazas to the authorities immediately.
- Stay updated on toll rates and policies by visiting the NHAI website regularly.
